Privacy Policy

Last Updated: January 2025

Introduction

Welcome to Zepay, a flagship brand of Evyaparpay Financial Technologies Pvt. Ltd. ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Company name and business details
  • Project requirements and consultation details
  • Communication preferences
  • Payment and billing information (when applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device and operating system information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

  • Service Delivery: To provide, maintain, and improve our Fintech, Edtech, and Insurtech solutions
  • Communication: To respond to your inquiries, send updates, and provide customer support
  • Project Management: To understand your requirements and deliver customized solutions
  • Marketing: To send promotional materials and service updates (with your consent)
  • Analytics: To analyze usage patterns and improve our website and services
  • Security: To detect, prevent, and address technical issues and fraudulent activities
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who assist us in operating our business
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly agree to share your information

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw your consent at any time

To exercise these rights, please contact us at support@zepay.money

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Evyaparpay Financial Technologies Pvt. Ltd.

Email: support@zepay.money

Location: India